Kareroo Documentation
Products & Services

Add A Service

What details do I require?

Details required to add a service are:

  • The support item number from the NDIS Pricing Arrangements Catalogue

How do I add a service?

To add a service, go to Products & Services, make sure you're in the "Services" tab/section rather than "Products", and press the "Add Service" or "+" button.

You will be presented with a popup asking for a name and support item number.

The name is just a useful name for you to identify the service easier, instead of relying on the support item name or number that NDIS uses. Invoices will still use the support item name and number, not the name you provide. If you don't enter a name, the support item name or number will be used.

  1. Enter a name, or leave it blank
  2. Start entering the support item number until it appears in the dropdown, then select it.

Once selected, you will see the National, Remote and Very Remote rates appear.

You can then press "Save", and you're done.

Repeat this process for any services you wish to be able to invoice for.

Why do I need to add services instead of just always picking from the NDIS support item catalogue?

The NDIS support item catalogue has over 600 support items to choose from, with the vast majority being irrelevant to you, considering most independent providers perform a limited selection of supports.

By adding the services you use, you limit the list of options you are displayed each time you need add one to an invoice or shift note.